Let Us Spots Clue You In

4/28/2022 (Permalink)

How To Spot Water Damage

Do you know how to spot damage from water?  Some clues are obvious, while others may not be. So what should you look for to see if you have a water damage issue in your home or commercial office?

• Water Accumulation– Is there standing or pooling water on your floor that is building up in an area of your home or office? This could be from a faulty appliance line, toilets, leaky pipe or flooding from a storm. Or did someone leave the bathtub faucet running?
• Discoloration- When water begins to accumulate above your ceiling, you may not be able to see the water but you will begin to see the ceiling change color. The area may appear wet or dry, and can be a yellow, brown or copper color. Walls may also have bubbling, cracking or peeling paint or wallpaper in addition to staining.
• Changes in texture- Water if let unattended will begin to cause additional damages.
  • Buckling– The edges of your wood floors may begin to rise up after the water seeps into them, causing damage to the floor.
  • Sagging/Sinking-The water can get into the floor board and cause your hardwood floors to 'feel soft' and 'sag'. If you notice this in your home, call SERVPRO of Franklin, Vance & Granville Counties right away so a professional can evaluate the affected area.
  • Expansion - If the humidity is too high and/or the building materials absorb too much water, they can begin to separate, as known as delamination. Two areas to keep an eye out for this are your wood floor and the casing around your doors and baseboards. Those are early signs you might have water damage.

Mold can grow in your home or office after finding water damage within 24-48 hours. SERVPRO responds fast to begin the water removal process. By responding quickly, SERVPRO minimizes the water damage while also reducing the chance of having mold damage in your home. 

When dealing with water damage, the faster you can begin the restoration process, the better chance you have of insurance covering the damage and you of mitigating the issue from becoming larger. Please call SERVPRO of Franklin, Vance & Granville Counties at 252-433-0005 or 919-433-0009, and we will make it “Like it never even happened.”

When The Water Hides

4/26/2022 (Permalink)

It’s the water you DON’T see that can cause mold, even rot to occur. Did you get water in your basement after a downpour? Maybe you used a shop-vac to get up the water, turned on a few fans and now it looks dry. But, as we all know, looks can be deceiving!

Water can become trapped under tile, vinyl, even hardwood or carpet. Mold loves to grow where it’s dark, damp and warm. And, surprisingly, it doesn’t take long for mold to grow, in some cases as little as 24-48 hours. What’s the solution?

SERVPRO of Franklin, Vance and Granville Counties! Give us a call at 252-433-0005 or at 919-339-4848 and our trusted SERVPRO technicians will be there in no time. Our specialized equipment will be able to detect if there is water, even when a surface seems dry. 

We are available 24 hours a day, every day of the year.

Where Does The Water Go

3/25/2022 (Permalink)

This home in Granville County sustained damage upstairs and downstairs! Making sure wet insulation is removed and your structure is dry is what we do!

Many homes and business have multiple levels. Upstairs bedrooms, bathrooms, storage areas, etc. When a water leak happens high up, sometimes, you've got more to worry about than what you see on the floors upstairs!

Water migrates to dry areas - and sometimes, that means it keeps dripping and pouring out until it lands - down below to the first floor! 

SERVPRO of Franklin, Vance & Granville Counties know just what to look for. If the levels are insulated, our technicians know to get inside of the structure to the hidden places water can run to. Wet insulation should be removed in order to prevent mold and mildew growth. When insulation that lays horizontally gets wet, it looses its R-Value, meaning its no longer doing its job to keep your home warm and sealed!

Like we always say, sometimes its the water you don't see that causes some of the worst damage! Give us a call to help save every level of your home when you've had a water damage occur!

It's The Water You Don't See...

3/15/2022 (Permalink)

A pipe inside of your wall that leaks may not be found until extensive damage has already occurred!

Recently, a customer called about an issue with his home at Kerr Lake. He believed he had a roof leak due to water he found on the floor. SERVPRO of Franklin, Vance and Granville Counties inspected the property and with our highly trained technicians was able to determine that the water was coming from the sink supply line in the bathroom!

When our technician opened the wall, this leaking pipe is what he found: water spouting from a line concealed in the wall cavity! During construction, just 13 years prior, a nail had unknowingly been set into the line and eventually rusted out. A lot of the time, it is the water that you don't see that causes the damage.

This homeowner was grateful that SERVPRO came quickly to his home and was able to determine the water leak source. We are here to help! Call us today at 252-433-0005 or 919-339-4848

Why Do Customers Choose SERVPRO of Franklin, Vance & Granville Counties

1/31/2022 (Permalink)

Technicians were able to move the customer's belongings to begin extracting water from a rusted water heater leak.

Water damages come in all sizes, shapes and causes. This home experienced a large water damage caused by a rusted out water heater in the basement. The homeowner was an elderly woman who lived alone. SERVPRO of Franklin, Vance and Granville was able to move the furniture quickly out of the basement limiting the content damage and begin to extract the water. Her children were very grateful for the care and concern that our team demonstrated to their parent! Our highly trained technicians and office staff were able to guide our elderly client through the claim process to achieve the end result of a satisfied customer and a basement full of furniture restored "Like it never even happened." Your home is important to us, and we want to be sure that you get the help you need quickly!

How long does a water heater last?

1/18/2022 (Permalink)

How old is your water heater?

Do you know how old your water heater is?  The average water heater lasts between 8 and 12 years. A homeowner recently called us after a heavy rain and said his window had to be leaking a lot because he had A LOT of water. SERVPRO of Franklin, Vance and Granville Counties was quick to the home to try to prevent any more damage.  We extracted the standing water and found no evidence of a leak around his window. So where was all this water coming from?  The production manager went into the crawlspace and found the problem. A 25 year old water heater!  So let this be a nudge in the right direction for you.  Check your water heater’s manufactured date.  If there is no clear date, check the serial number, then look up the manufacturer’s website on Google.  The date may be embedded in the serial number.  But should you have a water heater failure, give SERVPRO of Franklin, Vance and Granville Counties a call at either 252-433-0005 or 919-339-4848.  We are here 24 hours a day, all year long, to help get you back to your life.

Know your age!

1/18/2022 (Permalink)

We are all aging and it is important to remember... your water heater ages too!

How do you know when you need a new water heater? Well, On the side of your water heater you will find the manufacturer label. It should have an install date.  If it doesn't look at the serial number. The first two numbers are the month and the second two are the year. So in the picture example- the water heater was manufactured in Aug of 1994.  It is good to know how old your water heater is so you can make a proactive decision to replace it before the bottom rusts out!  In the unfortunate event that you don't and you have a flood all over your floors, call SERPVRO Franklin, Vance and Granville Counties at 252-433-0005 or 919-339-4848 for all you water damage needs. 

Water Removal & Restoration

1/11/2022 (Permalink)

Technicians are careful to extract standing water from your carpeted areas following a water line break.

Water removal and water restoration can be a daunting process, especially after a major storm or plumbing break. Fortunately, SERVPRO of Franklin, Vance & Granville Counties' expert technicians are used to this. We can help with every step of the water removal and restoration process. We use the latest techniques and equipment to detect moisture behind walls and under floorboards, remove all water from your property, restore your property and possessions, and clean up any mold and mildew.

Water removal and water restoration are two different processes. The water removal process involves pumping water out of your property and extracting water from floorboards. Water restoration is the process of cleaning all of your property and replacing any damaged structures. Both are essential parts of getting your life back to normal.

Locally owned and operated, we will be with you every step of the way. You are our neighbors! Give us a call at 252-433-0005 or 919-339-4848 when your home or business is affected by water!

Hey, What's That Spot?

4/29/2021 (Permalink)

How To Spot Water Damage

There are many signs that can give you a clue if you have a water damage issue in your home or commercial office.

• Water Accumulation - one of the easiest ways to spot water damage is seeing standing or pooling water beginning to build up in an area of your home or office. This could be from a faulty appliance line, toilets, leaky pipe or flooding from a storm.
• Discoloration - when water begins accumulate to above your ceiling, you may not be able to see the water but you will begin to see the ceiling change color. The area may appear wet or dry and can be a yellow, brown or copper color. Walls may also have bubbling, cracking or peeling paint or wallpaper in addition to staining.
• Changes in texture - water if let unattended will begin to cause additional damages.
  • Buckling - your wood floors would begin having the edges rise up after the water seeps into the floor boards and the wood floor begins to soak in the water causing damage to the floor.
  • Sagging/Sinking - the water can get into the floor board and cause your your hardwood floors to 'feel soft' and 'sag'. If you notice this in your home, call SERVPRO of Franklin, Vance & Granville Counties right away so a professional can evaluate the affected area.
  • Expansion - as the humidity is too high and/or the building materials absorbs too much water they can begin to separate. Two areas to keep an eye out for this are your wood floor and the casing around your doors and baseboards. Those are early signs you might have water damage.

Mold can grow in your home or office after finding water damage within 24-48 hours. SERVPRO responds fast to begin the water removal process. By responding quickly, SERVPRO minimizes the water damage while also reducing the chance of having mold damage in your home. 

When dealing with water damage, the faster you can begin the restoration process, the better chance you have of insurance covering the damage and you mitigate the issue from becoming larger.

Right Away The Right Way

4/27/2021 (Permalink)

When your property is exposed to water damage , it is important that the area is dried out completely and quickly. Just because the leak  has been stopped and the area doesn’t seem very affected, doesn’t mean the water damage has stopped. Water damage spreads quickly and needs to be handled immediately to avoid bacteria and mold growth. SERVPRO professionals will identify the full extent of water damage and act quickly to get your property back to its previous condition.

It is important that a restoration company like SERVPRO gets involved right away. We use high velocity air movers, dehumidifiers, and more in order to get your commercial or residential property dried out quickly. Water damage is progressive, and even seemingly unharmed areas can soak in air humidity and can cause mold and mildew.

We are locally owned and operated. That means our staff members live right here in your town! You are our neighbors, and we will do everything we can to get you back in your home or business as quickly and safely as possible. We work with your insurance company to mitigate on your behalf. We do our best to make this as painless a process as possible. 

Once the water damage is taken care of, we get you and your life back "Like it never even happened."

Call the experts.....The Green behind the Clean! 252-433-0005 or 919-339-4848

Make The Call Quickly!

4/13/2021 (Permalink)

This commercial property in Henderson experienced more water in a basement than they could handle! SERVPRO was quick on the scene to extract and dry!

Water damage is a serious problem that needs to be addressed promptly. It can begin in a matter of seconds and become severe in minutes in some cases. If you are experiencing damaged plumbing, flooding or any other form of water damage, you should call SERVPRO of Franklin, Vance & Granville Counties as soon as you notice any significant damage or sitting water.

If you can remove the water with towels, a mop or a wet vacuum, it is probably okay to DIY your cleanup. However, any more than that, and you should give the experts at SERVPRO a call for help. The sooner you make the call, the better the results will be.

When you call SERVPRO to come and help with water damage in your home or business, you can expect a full-service treatment. We work hard to ensure that we return everything to as close to the way it was before the damage as possible.

Look For The Truck

4/5/2021 (Permalink)

Look for the green truck! We're ready to help make it "Like it never even happened."

Is your roof leaking? Has a pipe burst or an appliance supply line broken? Maybe an overflowing toilet or bathtub? Has your home or business been hit by storm floods or severe weather? At SERVPRO of Franklin, Vance & Granville Counties, we are equipped to handle all water damage in your home or business.

As the largest network of water damage restoration professionals, SERVPRO will help you clean up your water! 

We’ll build the right action plan for your damages, and we will guide you through every part of the process as we work to restore your property. We work with your insurance company to mitigate the damages for you. 

You can have confidence that SERVPRO uses the latest technology, to remove the water and repair the damage quickly. Our technicians have hands-on, professional training and experience in a range of services. From photos, documents and contents, to the structure itself, we can restore your home or business and your cherished possessions.

You know you are in good hands when you see the bright green truck show up.

Quick Tips While You Wait For Help!

3/29/2021 (Permalink)

Whether it’s a burst pipe, storm water or sewage back flowing into your basement, or eve a water heater mishap, few situations are more stressful than watching a massive amount of water pour into your home. Even a small leak is nothing to ignore.

So, you have flooding inside your home, you’ve made the call and the SERVPRO of Franklin, Vance & Granville Counties team is on the way… but what do you do until help arrives? Here are some tips from the experts.

• Safety first. If you don’t feel safe in the house, get out! There could be a danger of slipping and falling, not to mention electrical hazards.
• Shut off the main water supply valve immediately. 
• If it’s safe to do so, turn off the electricity to flooded rooms. Do not walk or wade through water to reach the breaker box. You don't want to risk being shocked or worse.
• If it’s safe inside, start removing excess water by mopping and blotting the floors. Be sure to wipe water from wood furniture to keep it from getting damaged: Prop up wet upholstery and cushions for drying.
• Create a barrier between soaked carpet and furniture legs (aluminum foil, wood blocks, etc.). Make sure there are no books, magazines, rugs or other colored items that can “bleed” on the carpet.
• Do NOT use your household vacuum to remove water. Only use an approved wet/dry vacuum to extract water.
• Get the air circulating. Use ceiling fans (but not if the ceiling is wet) or A/C in the summer to begin the drying process.
• Put family heirlooms, art and other safekeepings in a safe, dry place.
• Hang wet fabrics and leather items out to dry.

SERVPRO of Franklin, Vance & Granville Counties is locally owned and operated, so we are part of this community too. When you have a flooding or water emergency, we’re already nearby and ready to help. We take pride in being a part of our community and want to do our part in making it the best it can be!

Equipment Matters

3/22/2021 (Permalink)

Professional quality air movers are hard at work to get your home dry!

No one gets excited when they see water flooding their home. Carpets get soaked, often times our wood floors are damaged, and sometimes, flooring has to be removed completely! Something we see when we are called out to a home is that homeowners are using personal fans to try and dry up the moisture. These are great to use when you want a nice breeze in the Summer heat, but when you're trying to remove large amounts of water, leave it to the professionals.. and their professional equipment!

SERVPRO of Frankin, Vance & Granville Counties is equipped with professional drying equipment to help make your water damage "Like it never even happened." Our Air Movers and professional quality dehumidifiers are first on the scene with trained staff to get your house back in order! 

We are proud to have a crew of highly trained professional water technicians that are on call 24 hours a day, 7 days a week to help out on any loss. Call SERVPRO of Franklin, Vance & Granville Counties the next time you experience a leak in your home!

Why do customers choose SERVPRO of Franklin, Vance & Granville Counties

2/1/2021 (Permalink)

Rusted out water heater causes damage

Water damages come in all sizes, shapes and causes. This water damage was from a rusted out water heater in the basement of an elderly client. SERVPRO of Franklin, Vance and Granville was able to move the furniture quickly out of the basement limiting the content damage and begin to extract the water.  Her children were very happy of the care that our team demonstrated to their parent! Our highly trained technicians were able to guide our elderly client through the claim process to achieve the end result of a satisfied customer! 

Pipe burst in crawlspace in Creedmoor, NC

1/19/2021 (Permalink)

Water damage in Creedmoor, NC crawlspace

One of the most common causes of water damages is a burst pipe. Whether the burst pipe is in the crawlspace as this picture shows, in a wall or in the attic, SERVPRO of Franklin, Vance and Granville arrives quickly on the scene to assess the damage, determine the water migration line and begin mitigation.  We were able to assess on this damage that the water only affected the crawlspace and there was no water damage or high moisture material readings on the inside of the home. The homeowner was very thankful that there wasn't any interior home damage and that we were able to determine the extent of damage.  Call us at 252-433-0005 for your water damage mitigation needs.

When Something Leaks, Lives Can Change

4/13/2020 (Permalink)

When the water leak on the floor is too much to handle, & turns into a much bigger issue than you expected, give us a call! We're always here to help!

Something that we often tell our customers, especially when they aren't sure they have called the right place regarding a leak in their home, is that it's the water you don't see that can often cause the most damage. When a pipe leaks, or a drain backs up, or even something larger like a water heater malfunction, just "drying up the water on the floor" often isn't enough.

This home located in Raleigh, NC, experienced a water damage that led to their neighbor in the duplex also being affected. Upon arrival, our technicians found multiple layers of flooring that was affected by the water and that it possibly contained asbestos. After having the flooring properly tested, along with the walls, the water damage turned into a much larger project - which involved two families being displaced from their homes.

SERVPRO of Franklin, Vance & Granville Counties was there each step of the way, providing the Vance County homeowner answers to questions, connections to proper service providers, and assistance with the safe and complete gutting of the duplexes in order to begin the rebuild. Just drying up the water on the floors wouldn't have been enough!

Trust the professional technicians who are always here to help! Call today : 252-433-0005 or 919-339-4848.

Help Is On The Way!

3/19/2020 (Permalink)

Drying systems often help save your hardwood floors from having to be replaced. Give SERVPRO a call!

Hardwood floors are a beautiful option in the home. Many families fear that wood floors would be difficult to manage if a water damage ever happened in the home. 

Did you know that SERVPRO of Franklin, Vance & Granville Counties is trained to handle water on your hardwoods and work to save them! We use drying systems to draw out the extra moisture in the wood and get them laying down flat again. This helps to restore your property "Like it never even happened." 

Before you feel like all hope is lost, call the professional team at SERVPRO of Franklin, Vance & Granville Counties here in beautiful Henderson, North Carolina to help you and your family. We're always here to help! Call us at 252-433-0005 or 919-339-4848!

I Thought I Could Handle It!

3/18/2020 (Permalink)

What appears small may cause big problems if they aren't addressed by a professional!

So you say, "It was only a little bit of water. I thought I could handle it!" Or maybe, "I just replaced my water heater a few weeks ago..." and "The toilet overflowed just a bit." These are only a few of the phrases that we at SERVPRO of Franklin, Vance and Granville Counties hear on a regular basis. Remember it is the water you don't see that usually causes problems.

After a water incident, the water is always seeking a state of equilibrium. Wet always goes to dry. So it's the water and moisture under you flooring, in the walls, in the duct work, in the crawlspace or into the adjoining room or closet that can cause issues with odor, mold, rot. What you thought was just a little problem has now turned into something big. A water damage that was possibly covered by your home owner's insurance might not be anymore!

Being proactive about any water damage at your home is a good thing, no matter how small you think it might be. It will save you time, money, and inconvenience. Call SERVPRO of Franklin, Vance and Granville Counties today at 919-339-4848 or 252-433-0005 and we can help! Remember we service Kerr Lake, Youngsville, Franklinton, Louisburg, Creedmoor, Butner, Bunn, Lake Royale, Wilton, parts of Wake Forest as well as Henderson, Oxford and the surrounding communities.

Water Damage Woes

3/13/2020 (Permalink)

When water invades, we're here to help keep you and your belongs safe and dry!

SERVPRO of Franklin, Vance and Granville Counties services all types of water damage clean-up needs! From any kind of small water heater loss to water from an upstairs pipe in the wall that affects your first floor ceilings, and even the crawlspace of your home. We always say, "It is the water that you don't see that causes the problems!"

SERVPRO of Franklin, Vance and Granville Counties also provides clean-up after flooding which is the most common natural disaster in the United States. Whether flooding is caused by thunderstorms or hurricanes, SERVPRO is faster to any size disaster!

Our technicians are IICRC certified to handle any size disaster. Check out our YouTube channel for other ways we can assist you and your family today! https://www.youtube.com/channel/UCAy2HP0XD2XiJoyzYOPoy_Q

Call us today at 252-433-0005 or 919-339-4848

The Right Kind of Drying Equipment

1/2/2020 (Permalink)

Protect your home interior investments by drying them completely.

One thing we often hear when someone contacts SERVPRO of Franklin, Vance & Granville Counties regarding a new water loss is that they "have a fan going to help get it dry." Small oscillating fans and box fans are a good way to stay cool in the summer, but when it comes to large amount of water and water damage in your home, something more powerful is required to put a residence or commercial building back "Like it never even happened." 

The same thing goes for dehumidifiers! Homeowners often find that using small dehumidifiers in the basement or crawlspace can be helpful for general maintenance throughout the damp parts of the year, but when there is more than just moisture in the air, something stronger is helpful.

SERVPRO of Frankin, Vance & Granville Counties is fully stocked with large, strong, professional equipment to help with your next water damage. We use specialty fans, called Air Movers, and dehumidifiers (of all sizes, depending on the need for your space) to bring down humidity, conduct air, and help prevent any secondary damage later on in your home! 

We are proud to have a crew of highly trained professional water technicians that are on call 24 hours a day, 7 days a week to help out on any loss. 

Emergency Water Extraction in Semora, NC

3/8/2019 (Permalink)

water in Semora, NC basement needing emergency water extraction

SERVPRO of Franklin, Vance & Granville Counties was called during the evening hours for emergency water extraction. Upon arrival to the job site we were able to extract the water throughout the basement from the main floor ice maker line malfunction which had been releasing water for an unknown amount of time. After the extraction we were able to assess the extent of damages on the main floor as well as the basement. SERVPRO of Franklin, Vance & Granville Counties was able to dry the structure within 3 days preventing any secondary damages and potential of mold growth. SERVPRO of Franklin, Vance & Granville Counties strives to provide excellent customer service with individual attention and quality work. We are an IICRC certified firm so we have the knowledge and experience to mitigate your water damage properly and quickly. If we can help you during a time of uncertainty with a water or fire damage please call us at 252-433-0005 or 919-339-4848. We are here to help!

What to do to prevent pipes to burst?

2/23/2019 (Permalink)

Don't come home to broken pipes Youngsville, NC

Nobody wants to hear the sound of running water when you come home from work. You can prevent this scenario by implementing some of these ideas:

OUTSIDE

1. Wrap Outside Faucets

2. Caulk around pipes where they enter the house

3. Disconnect Garden Hoses

4. Drain in-ground sprinkler systems

INSIDE

5. Let a stream of water run if the temperature dips below freezing

6. open cupboard doors in the kitchen and bathroom

7. Shut off and drain your water system if you are leaving for several days

SERVPRO of Franklin, Vance & Granville Counties care about your safety and hope these tips are helpful. Call us at 252-433-0005 or 919-339-4848 any time for assistance with your water damage needs.

Plumbing Leak in Oxford, NC

1/17/2019 (Permalink)

Pipe burst in Oxford, NC

A pipe burst was the cause of loss for this water damage in Oxford, NC. Fortunately the homeowner came home for lunch and saw the damage versus coming home at the end of the day when the damage would have been a lot worse. The homeowner not knowing what to do called a neighbor who is a contractor and he referred SERVPRO of Franklin, Vance and Granville Counties. We immediately dispatched our crew who was able to get to the site within 30 minutes to begin the mitigation process. Carpet was salvaged and the pad and baseboard was detached to allow for drying and the homeowner was thrilled because with rising deductibles SERVPRO of Franklin, Vance and Granville was  able to get to the site quickly and the drying was well below her deductible. Let us save you money too call us today at 252-433-0005 or 919-339-4848

Water Damage in Youngsville

1/16/2019 (Permalink)

TWO little holes is all it takes to floor your home!

SERVPRO of Franklin, Vance and Granville Counties recently assisted a sweet family in Youngsville, NC when they came home from work and found their home under water. Once we received the call our technicians were on the job site within forty five minutes to assess the situation.  Water damages are overwhelming especially when it is your home after a long day at work. SERVPRO located the source which was a pipe with two small holes. Something so small can cause extensive damage with little warning.  The family in Youngsville was so glad they called SERVPRO of Franklin, Vance and Granville  Counties for our quick service and professionalism. We were referred to them by a friend who we did some work.  Word of mouth is the type of compliment that a customer can give a company!

Help! My Basement Is Flooded!

12/6/2018 (Permalink)

A shocking site when you approach your basement door! This family reached out to us right away!

If can be a devastating feeling to walk to the door of your basement and have your eyes meet an enormous amount of water! Especially if you use that space for storage. Water will always seek a dry place to go, and small cracks and holes in basement walls are the perfect way to allow water its favorite path - the one with least resistance. Broken pipes, large storm surges, and even a home's drainage system, including faulty sump pumps, can also be a factor. 

So, what do you do when you find yourself in this kind of predicament? Give us a call! We have the experience and expertise to first remove the excess water as quickly as possible, and then help you get your things clean and dry again! Dehumidifiers and Air Movers are often used to decrease chances of mold growth and help you get things back to normal in your home. 

We provide 24-Hour Emergency Services and are locally owned and operated.

Professional Water Mitigation

9/19/2018 (Permalink)

Water damage caused from a broken line to toilet on top floor of house.

A flood can happen anywhere around the home or business and can occur for any number of reasons. Some are old pipes which have finally given up the ghost or have been ruptured by frozen water, faulty seals on a dishwasher or shower unit or external damage to a building during a storm are just a few of the ways a flood can occur.

Water damage to property, whether business or residential premises, can be a disaster if you don't know how to handle it. We are your local professional water damage specialists in Franklin, Vance and Granville Counties, and we will be on hand just when you need us. 
 
Being knee deep in water in the middle of the night is something that few of us are prepared for, but our professional technicians are ready. If you find the worst has happened then stay calm. Take some simple preventative measures to minimize damage to your premises. 
 
Firstly check for any obvious dangers such as electrical equipment or instruments that may cause injuries such as machinery or tools; it may be necessary to isolate the electricity supply. DO NOT handle any electrical equipment. 
 
Secondly take anything that can be quickly moved away from the flood area. Be aware that some things can get heavier when waterlogged such as fabrics, papers, and containers which may collect liquid. 
 
Thirdly contact our trained SERVPRO professionals. When the worst happens, you need to know that the technicians are coming to help you are fully prepared, IICRC certified, with the right equipment and we will arrive as quickly as possible. Since we are locally owned, you can rest assured that in your moment of need, we will offer reliable advice to help you tackle any problems as our technicians rush to the scene.
 
Water damage can be a stressful issue to grapple with but having a friendly and knowledgeable face available around the clock can mean you have one less thing to worry about. We can stop the flow, extract standing water, dry and remove moisture and restore your home "Like it never even happened." 
 
For any flood, storm and water problems, SERVPRO of Franklin, Vance & Granville Counties will be there to help with our water damage experts. Make sure you're prepared and save the number: (252) 433-0005 or (919) 339-4848

WATER DAMAGE TIMELINE

5/9/2018 (Permalink)

Mold growth from a water damage 2 weeks prior that was left unattended.

Flooding and water emergencies don't wait for regular business hours and neither do we. SERVPRO of Franklin, Vance and Granville Counties provides emergency cleaning and restoration services 24 hours a day, 7 days a week--including all holidays.

FASTER TO ANY SIZE DISASTER

Flooding and water damage is very invasive. Water quickly spreads throughout your home and gets absorbed into floors, walls, furniture and more. SERVPRO of Franklin, Vance and Granville Counties arrives quickly and starts the water extraction process almost immediately. This immediate response helps to minimize the damage and the cleaning and restoration costs.

NEED EMERGENCY SERVICE? CALL US 24/7 252-433-0005 OR 919-339-4848

WATER DAMAGE TIMELINE

Within Minutes

* Water quickly spreads throughout your property, saturating everything in its path.

* Water is absorbed into walls, floors, upholstery, and belongings.

* Furniture finishes may bleed, causing permanent staining on carpets.

* Photographs, books, and other paper goods start to swell and warp.

HOURS 1-24:

* Drywall begins to swell and break down.

* Metal surfaces begin to tarnish

* Furniture begins to swell and crack.

* Dyes and inks from cloth and paper goods spread and stain.

* A musty odor appears.

48 HOURS TO 1 WEEK:

* Mold and mildew may grow and spread.

* Doors, windows, and studs swell and warp.

* Metal begins to rust and corrode.

* Furniture warps and shows signs of mold.

* Paint begins to blister.

* Wood flooring swells and warps.

* Serious biohazard contamination is possible.

MORE THAN 1 WEEK:

* Restoration time and cost increase dramatically; replacing contaminated materials and structural rebuilding may be extensive

* Structural safety, mold growth, and biohazard contaminants pose serious risks to occupants.

7 TIPS TO AVOID BURSTING PIPES

12/28/2017 (Permalink)

Burst Water Pipe

It is that time of year when we need to start thinking about weatherproofing our homes for the winter. Here are 7 valuable tips that can help you avoid bursting water pipes.

OUTSIDE 

1. Wrap Outside Faucets

2. Caulk around pipes where they enter the house

3. Disconnect Garden Hoses

4. Drain in-ground sprinkler systems

INSIDE

5. Let a stream of water run if the temperature dips below freezing

6. open cupboard doors in the kitchen and bathroom

7. Shut off and drain your water system if you are leaving for several days

SERVPRO of Franklin, Vance and Granville Counties care about your safety and hope these tips are helpful. Call us at 252-433-0005 or 919-339-4848 any time for assistance with your water damage needs.

WATER DAMAGE DUE TO BROKEN PIPES

10/26/2017 (Permalink)

Addressing A Water Damage Crisis Due To Broken Pipes

The average home and business owner doesn't have even a working knowledge of the sophisticated pipe systems that make for a smoothly functioning environment. Water Damage professionals certainly know these systems well, though. They are often to blame for accumulating water in the home. Over time, these pipes can corrode, leading to a pipe break that eventually results in a flooded home. The pipe break may be confined to a single room, such as the kitchen and bathroom, where water pipes reside.

Water damage from a pipe break is a common reason to call restoration professionals. A restoration company can assess water in the home or water in the business and determine if it is a result of a pipe break. When pipes break, it's natural to not immediately know the cause of the leak. All the home or business owner might know is that water is leaking out into the floor and the flooded home is a cause of distress.

Even more distressing, water cleanup after a broken pipe can result in a messy cleanup. Sometimes these pipes are corroded and just plain old, leading to dirty water accumulating on floors and the bottoms of other surfaces. There's no reason to panic and let water damage invade a kitchen or bathroom. A restoration professional can quickly be on the scene to assess the situation and begin mitigation.

In the case of broken pipes, the water is likely to be confined to a single room. If the break is big enough, though the water can quickly accumulate on the floor and begin to spill over into other rooms, making it vital to get speedy water cleanup professionals on the scene. Having experience in these situation, restoration professionals will either know how to stop the leak altogether or they will know exactly what other professionals to bring on the scene to halt the accumulation of water in the home or water in the business.

Mitigation involves several steps that the restoration company will be able to take on first thing upon arrival. They will inspect the area and determine the cause of the water accumulation. Sometimes it's coming from flood damage, sometimes from a supply line break, and sometimes from other sources of water in the home or water in the business. When it's from a broken pipe, it's vital to have the leak stopped before water cleanup.

Once they've inspected and stopped the leak, mitigation continues to prevent further damage. The restoration company will begin by inspecting the scene, extracting water from the area, drying and humidifying the area, cleaning and sanitizing the area, and then restoring anything that was damaged in the break. A supply line break, flooding, or leaking appliance will differ from a pipe problem. Experienced mitigation experts generally know when to skip a step or more fully concentrate on a particular step.

Water damage from a broken pipe can damage flooring very quickly, spilling over onto carpeting, and quickly getting on furniture. Restoration will be necessary if the leak continues for long enough. Water cleanup steps like drying will be an essential part of the water cleanup efforts. If you're wondering why you can't do the drying yourself, keep in mind that deep water is going to quickly begin to damage the structure of flooring. Time is of the essence and only a restoration company is going to have the drying equipment that makes a speedy cleanup possible. The same goes for when pipes leak water in a business. The professionals are the only people with the necessary equipment.

Mitigation experts are capable of extracting and cleaning water due to broken pipes, but they're also capable of helping people who have flood damage from a flooded home, or people who have water due to a supply line break. Flood damage can be an especially tricky cleanup matter, due to the amount of mud and chemicals often found in flood water. No matter what the reason - a supply line break or a flooded home that causes flood damage - you can always call on restoration professionals to get the job done.

What to Consider When Looking for Water Damage Restoration Services

10/19/2017 (Permalink)

Water in home or water in business is nowadays a common occurrence. The majority of these situations are caused by things that can be prevented while a number of them are natural calamity such as storms. Regardless of the cause of a flooded home, it is imperative for the owner to take immediate steps towards restoration. Flood damage is critical because it could cause more loss of property and derail business operations.

If you have a flooded home, the most important thing is to take immediate actions to ensure that this situation is brought under control immediately. However, many homeowners do not know what they could do instead they panic and take actions that deteriorate the situation or cause more damages.

What are the causes a flooded home or business?
There are different causes of water in home or water in business. Some of the most common causes include toilet overflows, supply line break, water pipe break, faulty plumbing system and other natural incidences such as storms. Whatever leads to an influx of water in your home or business premises, the most important thing is to ensure that a water cleanup is done to prevent water damage.

Excessive water can cause damages to your wooden floor, destroy your belongings and furniture among many other. This costly damage caused by supply line break or pipe break could create a hazardous environment. You need to treat the situation as an emergency because further delay would lead to advanced flood damage.

When faced with this kind of situation in your home or business, it is imperative that you contact a local damage restoration company. Water in home or water in business can be restored by professionals. A flooded home would undergo clean up and subsequent restoration or mitigation.

It is essential that homeowners have emergency contacts to be able to call a professional water damage restoration company in the event of a flooded home. You never know when water in home situation could occur; hence, you ought to be ready. The supply line break or the pipe break is some of the things that have to be restored immediately.

The advantages of using a professional restoration company

Immediate response: The water in home or water in business is a situation that requires an immediate response because of the danger it poses to the property. Hiring professionals, you can be assured that they would come to your aid immediately. They would first repair the pipe break or supply line break. The main aim is to minimize the loss hence they could also provide you with some guidance on what to do before their arrival.

Effective inspection: The first thing before the process for water damage restoration and mitigation begins is to create a plan. It indicates that professionals have defined steps that would make sure that the situation is brought under control. The assessment process involves the determination of the most effective approach to the situation. They also do documentation of the damages, which you can also use to file for insurance claims.

Expert water cleanup and drying process: A good restoration company would have all the necessary equipment to begin the extraction process. They use modern techniques to remove all the water damage, moisture and debris. The wet belongings are taken to a safe custody for drying.

The experts are knowledgeable on the best water cleanup methods using the modern equipment that include moisture detection cameras among other which enable effective and efficient restoration. After the removal of moisture, the drying process begins immediately after disinfection and sanitization. The drying process is achieved through tools such as the dehumidifier. The importance of ensuring sufficient drying is to prevent fungal growth.

Professionals are equipped with skills, tools, and knowledge: The flood damage mitigation and restoration is done using state of the art equipment. This process usually begins within 48 hours. The mitigation process ensures thorough water cleanup, repair of pipe break or supply line break among other. Flood damage can have cost implication in home or business if not taken care quickly.

Call SERVPRO of Franklin, Vance and Granville Counties to assist you. 252-433-0005 or 919-339-4848

Tips when leaving house unattended for a long time

10/18/2017 (Permalink)

Water damage that was caused from a washing machine supply line that went several weeks before being discovered.

With the Holiday time of year fast approaching, many of us will have the opportunity to take some time off and spend that time away from home. If you are going to be going away for an extended time, some things that you might want to think about are making sure your house is secure and safe from harm. Most of us never think about checking our water lines or our appliances to make sure that they are functioning correctly and that all the parts are in good working order. This can lead to water damage that can be very costly to repair. You might consider checking ice machine supply lines, washing machine supply lines and water heater supply lines as a precautionary measure to keep your house safe and sound while you are away enjoying your time with family and friends.

WATER AND MOLD, THEY CAN GO HAND IN HAND

10/5/2017 (Permalink)

mold growth in bathroom drawers from a water damage that was not discovered for several weeks.

When you suffer a water damage, not only do you have to be concerned about the affect the water has on your floors, walls, ceilings, contents in general, but you also need to concern yourself about what can happen if the water damage goes undiscovered for a lengthy time. When dampness is present for an extended length of time, it is a breeding ground for mold. The longer the water damage is present, the better chance that you will have to deal with the mold as well. This can cause an extended drying time due to the fact that we have to remove the mold that is present before we can begin the drying efforts. If you discover a water damage, get help immediately to avoid having to deal with the mold as well.

DAMAGED CRAWLSPACE IN LOUISBURG, NC

10/5/2017 (Permalink)

Standing water in a crawlspace that went undetected for approximately 3 weeks.

Sometimes a water damage is very difficult to discover, especially if it doesn't affect the interior of your home or business. We recently assisted a home owner with a water damage that only affected their crawlspace. This pipe leak apparently had been going on for approximately 3 weeks and was only discovered when someone came to mow the yard and noticed a large amount of water in the back yard coming from under the house. Once it was checked, we discovered over 5 inches of standing water in the crawlspace. We extracted the water and then began the drying process. This is a great example of why it would be a great idea to periodically check the areas that are usually never thought about unless something does happen. 

HELPFUL EMERGENCY TIPS

8/18/2017 (Permalink)

Do's and Don'ts

SERVPRO of Franklin, Vance and Granville Counties wants to inform our neighbors of some very important Safety tips. Call us when disaster strikes! 252-433-0005 or 919-339-4848 We are always here to help!! We have been in business in the Franklin, Vance and Granville and surrounding areas for over 17 years. We have grown from being just Fire and Water service to a company that can handle any cleaning job Commercial or Residential. We pride ourselves in being a one-stop cleaning company. Whether you have a fire or water damage or if you are interested in duct cleaning, carpet cleaning, stripping and waxing floors or just a general cleaning of a rental property prior to a new tenant moving in, give us a call at 252-433-0005 or 919-339-4848.

Franklin, Vance and Granville Counties Residents: We Specialize in Flooded Basement Cleanup and Restoration!

10/28/2016 (Permalink)

This Franklin County home’s basement flooded due to heavy rains.

A basement can flood at any time, although flooding most often occurs during heavy rainfall. Basements are inherently prone to flooding because they are the lowest level of a building and are normally built partly or entirely below ground level. There are a number of reasons why your Franklin, Vance or Granville County basement could flood, including: 

• A blocked or failed sewer lateral pipe
• Heavy rain causes surface water to pool around your home
• Storm sewer backup
• Sanitary sewer backup
• Foundation drainage failure
• Water supply-line break or hot-water tank failure
• And many more

Have Questions about Basement Flooding?

Call Today - 252-433-0005

If flood water is not handled quickly and properly, it can jeopardize your health and safety, and cause severe damage to your home’s structure. Remember, the longer you wait, the worse the problem will get.

The bottom line: a flooded basement can jeopardize your health, safety, and your home’s integrity. It’s worth making a call to SERVPRO of Franklin, Vance and Granville Counties and let our trained, professional crews handle the situation safely and correctly. We have earned the trust of hundreds of homeowners, business owners, and property professionals.

We are Flooded Basement Specialists:

• We are Available 24 hours/7 days per week
• We’re a Preferred Vendor to many National Insurance Companies
• We Bill The Insurance Directly – One Less Thing For You To Worry About
• Our Technicians are Highly-Trained  in Water Restoration Techniques
• We use s500 IICRC Restoration Standards
• Advanced Inspection and Extraction Equipment

Basement Flooded? Call Us Today – We’re Ready To Help 252-433-0005

EMERGENCY TIPS

9/4/2014 (Permalink)

QUICK SAFTEY TIPS!

SERVPRO of Franklin, Vance and Granville Counties wants to inform our neighbors in Henderson, Oxford, Youngsville, Franklinton, Creedmoor, Butner/Stem and Louisburg of some very important Safety tips. Call us when disaster strikes! 252-433-0005 or 919-339-4848 We are always here to help!! We have been in business in the Franklin, Vance and Granville and surrounding areas for over 17 years. We have grown from being just Fire and Water service to a company that can handle any cleaning job Commercial or Residential. We pride ourselves in being a one-stop cleaning company. Whether you have a fire or water damage or if you are interested in duct cleaning, carpet cleaning, stripping and waxing floors or just a general cleaning of a rental property prior to a new tenant moving in, give us a call at 252-433-0005 or 919-339-4848.